Quality, Service, Logistics

Baymag is committed to strict quality control of its products and processes. From raw magnesite mining through to calcined MgO production and shipping, the product is tested in accordance with stringent guidelines to ensure conformance to specified requirements. An individual Quality Certificate is issued for each and every shipment.

Baymag maintains registration to the ISO 9001 quality management system standard, which sets guidelines for quality throughout the company as a whole.

Baymag’s focus remains the continuous improvement of all processes and operations within the company, to ensure the production of high-quality magnesium oxide products for the customer.

Baymag offers a fully-integrated approach to the application of magnesium oxide and/or magnesium hydroxide products. This includes a team of professional sales and technical personnel to assist in product selection and development specific to the customer’s needs.

Once a suitable product is determined, technical personnel are available to provide support in product implementation and use. This includes on-site trials, research and development, and laboratory services as required. Baymag personnel will assist with design recommendations for material handling, storage, and use.

Regular technical service visits are made to existing customers to ensure continued product performance and further improvements where possible.

Transportation
Baymag has a leased fleet of over 120 railcars. Baymag MgO can be shipped in pressure differential or bulk hopper railcars. Baymag’s Exshaw plant is equipped with a fully enclosed, all-weather bulk loadout system. The plant is located on the Canadian Pacific Rail main line.

Exshaw is adjacent to the Trans Canada Highway for easy truck access. Trucks, either pneumatic or hopper, are used extensively to get bulk MgO to our customers.

Packaging
In addition to bulk shipment, Baymag MgO is available in either super sacks or small bags. Both Imperial and metric weights are available. Baymag will also fill bags supplied or designed by the customer. Bagged MgO is shipped by truck throughout North America while containers are transported to destinations around the world.